Perhaps I’m dating myself to reference ‘You’ve Got Mail’ – yes, the movie featuring Meg Ryan and Tom Hanks, but more so the famed AOL email notification. (Side note and interesting fun-fact: 20 years later, the man who voiced that AOL sound is now an Uber driver in...
I have talked to many, many communication team leaders at associations of various sizes and their frustrations are usually the same, ‘How do I communicate more effectively to my members?’ and ‘How do I measure those efforts to ensure the message is getting through?’...
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