Employee Experience Management Platform for Frontline Workers

Building a strong company culture starts with improving the employee experience. From hiring all the way through to employee retention, there are ample opportunities to make your employees feel heard and valued. With the right digital employee experience management tools, you can keep a finger on the pulse of your workforce.

Employee Experience Management for Frontline Workers

Set Employees Up for Success

Hiring and onboarding are some of your first touchpoints with a new employee. Digital employee experience management software helps new hires feel welcome and ensures important protocols and policies are understood.

Collect Employee Feedback

Automatically space out and administer employee surveys to understand the needs of your frontline workers in real time. Administering and collecting content online is a must for today’s digital workplace.

Measure Engagement

Understanding employee sentiment is just one piece of the puzzle. Digital employee experience management software seamlessly tracks who is engaging with what to give you the hard numbers on performance management.

Employee Experience Management Tools

What is Employee Experience Management?

Everything your company does is deliberate, and your approach to improving the employee experience should be as well.

It’s no secret that your employees are your company’s most important assets. Not only do they get the job done, but they’re the foundation of a strong company culture. Their productivity and attitude can have a major impact on the customer experience and your business’s bottom line.

Employee experience management prioritizes employee satisfaction and well-being internally. By understanding what makes your team happy and motivated, you can create processes and policies that empower your team to work at their best.

Employee Experience Management Tools

Assigning and Scheduling

Schedule content and target campaigns with the click of a button. Automatically administer and collect content online from specific employees and keep their responses secure and accessible online with our employee experience management platform.


Start the employee relationship off on the right foot. Keep everything you need to manage applications and more to create a seamless recruitment and onboarding process that sets the tone for new hires.

Employee Journey Mapping

The employee experience can differ between roles and positions. Understand what should be included in your employee experience management platform and the nuances of in-person and digital experiences.

A Platform for an Engaged Workforce


Employee experience management isn’t the job of one person or team.

Managing the employee experience can seem like a daunting task, but it should never just fall to one person or team. Every manager, at every level, has a role to play in elevating the employee experience and contributing to a welcoming company culture.

Human Resources can help monitor employee satisfaction while managers tailor performance reviews to their specific team members. Executives can decide on the best plan for employee recognition while IT collaborates to elevate the digital employee experience with seamless processes.

Employee experience management is about improving each employee touchpoint, which is a team effort. It continuously evolves with trends like hybrid work to ensure every employee is included and feels valued.

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Employee Experience FAQs

What’s the difference between employee engagement and employee experience?

Employee engagement refers to an employee’s emotional connection to their job and their willingness to go above and beyond. Employee experience, on the other hand, encompasses all aspects of an employee’s interaction with their employer, including culture, physical workspace, technology, and more.

While engagement is a component of experience, experience is a broader concept that includes engagement as well as other factors that impact an employee’s overall satisfaction and well-being.

What role does a clear mission and vision play in employee experience?

A clear mission and vision can provide employees with a sense of purpose and direction, helping them understand how their work contributes to the overall goals of the organization. This can lead to increased engagement, motivation, and job satisfaction, all of which are key components of a positive employee experience.

When employees understand the organization’s mission and vision, they can better identify opportunities for personal and professional growth that align with the company’s objectives. This can lead to more targeted development and improved job performance. It also helps to unite the workforce around common goals and objectives, all of which reinforces a positive employee experience.

How can technology and digital employee experience management software enhance the employee experience?

Employee experience is significantly enhanced by technology and digital tools, as they offer various avenues for increased efficiency and engagement. Streamlining workflows is one way employee experience can be improved, as it allows employees to focus on more meaningful tasks.

Communication and collaboration are also vital aspects of employee experience, which can be enriched through digital tools such as messaging. Moreover, employee experience is further elevated through technology that supports development and growth, including e-learning platforms. These digital tools empower employees to advance their careers, leading to higher levels of engagement and job satisfaction.

Lastly, technology plays a role in promoting employee well-being and work-life balance, key factors in an exceptional employee experience. By enabling flexible work arrangements, such as remote work or flexible hours, digital tools allow employees to maintain connectivity and accomplish tasks, no matter their location. This grants employees greater autonomy over their work schedules and enhances their overall experience. Luckily, you can easily achieve all these objectives with iTacit’s all-in-one employee experience management platform.

How does employee experience impact employee engagement, retention, and productivity?

A positive employee experience can have a significant impact on engagement, retention, and productivity. When employees feel valued, supported, and fulfilled in their work, they are more likely to be engaged and committed to their job.

This, in turn, leads to higher retention rates and increased productivity as employees are more motivated to perform well and contribute to the success of the organization.

On the other hand, a negative employee experience can lead to disengagement, turnover, and decreased productivity.