MOBILE FIRST
Mobile Workforce Management Made Simple
The right mobile workforce management software helps businesses reach employees where they are. Streamline how you communicate and manage your frontline workforce through a mobile workforce management app with built-in mobile communications tools – all available at your fingertips.
Connect Remote Team Members
Your frontline workers aren’t tied to a desk or computer all day. Mobile workforce management solutions provide them with the critical communications and information they need to accel at their job no matter where they are.
Streamline Communications
Don’t bog down your mobile workers with dozens of apps. Rely on one mobile workforce management app as a single point of contact for efficient communication and resource sharing.
Optimize Your Digital Workforce
Improve team engagement and ensure compliance with mobile-friendly forms, tasks, and schedules that can all be accessed and updated in real-time from mobile devices in an all-in-one mobile workforce management system.
What is Mobile Workforce Management?
Frontline jobs make up an estimated 70% of the U.S. workforce according to McKinsey’s featured insights on diversity and inclusion.
Frontline employees may not have a desk or computer where they work, but what they do have is a mobile phone.
A mobile workforce management system makes it easy to improve employee engagement and communication by reaching employees where they are. Employees can easily check their schedules, access HR systems, and submit PTO requests from their mobile phones. At the same time, managers can share important documents and communicate with team members no matter where they are.
Mobile Workforce Management Solution
Communication Apps
Ensure employee communication is organized and contained in one mobile workforce management platform.
Mobile Apps for Employee Engagement
Engage employees with processes and workflows with a mobile workforce management platform that puts mobile design first.
Employee Engagement Surveys
Keep a pulse on the employee experience of your frontline workers and make improvements.
A Mobile App for Employee Engagement that’s
Simple and Easy-To-Use
MOBILE FIRST FOR FRONTLINE WORKERS
Mobile workforce management software enhances the experience of your frontline workers.
Warehouse employees, servers, nurses, and agricultural workers. What do all these individuals have in common? They’re essential frontline workers.
The all-in-one mobile workforce management app empowers seamless communications with your teams no matter if they’re at their desk or in the field. Here are a few ways different industries benefit from a mobile workforce management system.
Compliance Training: Many frontline employees need to be fully trained and up-to-date at all times to remain compliant. This can be difficult for drivers or agricultural workers who are always on the go. A mobile-first hub can be accessed from anywhere for employees to complete training virtually and track compliance at a moment’s notice.
Streamlined Scheduling: Frontline employees can often be a mix of full- and part-time workers. Mobile workforce management software can simplify how you reach all your employees with virtual Notice Boards that target specific roles and locations. Ensure relevant information is being seen by the right employees.
Consistent Communication: With busy schedules at a hospital or a disparate workforce spread across a company for a transportation company, in-person meetings can be impossible. Keep employees informed and connected through mobile devices and utilize features of our mobile workforce management system like push notifications, newsfeeds, and notice boards to ensure compliance and build a positive company culture.
Mobile Workforce Management Platform FAQs
1. Can the software be customized to fit my business needs?
Certainly, you can customize iTacit’s mobile workforce management system to meet your business’s unique needs and preferences.
iTacit’s mobile workforce management solution offers a range of customizable features and capabilities, including but not limited to:
- Mobile-first design: iTacit’s mobile workforce management platform is designed to be responsive and mobile-friendly. Employees can access the platform regardless of their location and from any device, making it ideal for remote and/or deskless workers or in industries where employees are often on the move.
- Customized communication: iTacit’s mobile workforce management app may be tailored to meet the needs of certain locations, departments, or even individual jobs, serving as a central hub for communications and resources. This eliminates distractions and streamlines communication, making sure the right information reaches those who need it in a timely manner.
- Personalized Training Paths: iTacit allows you to create custom-tailored learning paths and track individual employee’s progress in real-time.
- Automation: iTacit’s mobile workforce management software includes customizable task and process automation features that can be tailored to fit your organization’s workflows and unique needs. This can help you reduce human errors, eliminate manual executions for repetitive/redundant tasks, and increase overall productivity.
- Third-party integration: iTacit’s mobile workforce management platform offers integration with popular tools and systems. This allows you to keep utilizing your current procedures and workflows, minimizing disruptions to your operations and ensuring smoother transition.
2. Is the software accessible for teams that are not tech-savvy?
Yes, iTacit’s mobile workforce management platform is designed with user-friendliness at the forefront, so it’s accessible even for workers without technological experience. All employees—regardless of their technical proficiency—can easily access and use the platform. Here is how iTacit ensures accessibility:
- Simple and Easy-to-Use Interface: The mobile workforce management platform by iTacit is easy to navigate and use, making it accessible and intuitive, even for non-tech-savvy users.
- Mobile Accessibility: iTacit’s mobile workforce management system is designed with a mobile-first approach, so employees can access their training materials and task management tools from anywhere, from any device, and at any time. Employees can stay productive without needing extensive technical savviness.
- Compliance Training: With iTacit’s mobile-friendly and digitally accessible compliance training, staff can easily keep up with current regulations and monitor compliance in real-time.
- Customer Support: With iTacit’s large knowledge base and round-the-clock live help, customers can expect prompt and efficient customer service. This makes sure it’s easy even for non-tech-savvy employees to use iTacit’s solution effectively.
- Training and Onboarding: iTacit provides comprehensive training and onboarding processes to help new users get started quickly. This includes comprehensive documentation, video guides, live online training sessions, and others.
3. What security features does the software offer to protect employee data?
iTacit’s mobile workforce management platform offers robust security features to ensure the protection of your business’s and employee data. Here are some of the key security measures offered:
- Advanced Encryption Protocols: The mobile workforce management software uses state-of-the-art encryption protocols to secure data both in transit and at rest. Through this mechanism, any data saved or communicated to and from iTacit’s mobile workforce management system is safeguarded against unauthorized access and kept secret.
- GDPR Compliance: iTacit stays compliant with EU’s GDPR (General Data Protection Regulation) guidelines, ensuring data processing transparency and implementing strict data storage and processing procedures to ensure integrity.
- Regular Security Audits and Monitoring: The mobile workforce management platform includes regular security audits and comprehensive monitoring, so it can identify and address potential security concerns before they become security threats.
- Intrusion Detection Systems: The intrusion detection systems identify and stop intruders from gaining access to sensitive information.
- Data Protection Officer: iTacit has a dedicated Data Protection Officer (DPO) available to handle subject access requests by data subjects (employees) and ensure compliance with data protection regulations.
- Secure Data Storage: In accordance with GDPR standards, all personnel records are kept in a safe and secure environment in order to manage subject access requests. iTacit also offers tools for setting up record keeping, providing audit tools, and handling subject access requests.
These security measures ensure that iTacit’s mobile workforce management software has a secure environment for protecting employee data.
4. Can the software support a global workforce with multilingual capabilities?
Certainly, the mobile workforce management platform supports multi-national and global workforce. The software is intended to be user-friendly and user-friendly with multilingual capabilities, and can cater to global teams that aren’t tech-savvy. Here are some reasons why:
- Multilingual Support: iTacit’s mobile workforce management system allows employees from different countries to access and engage with the platform in their preferred language by setting the default language for each employee. iTacit also includes features for multilingual communication, such as translation tools.
- Translation Technology: Advanced translation technology allows for real-time translation, useful for remote teams where team members may not speak the same language.
- Mobile Accessibility: iTacit’s mobile workforce management app is accessible on mobile devices with different screen sizes. This is ideal for frontline—desk-less workers—who often don’t have access to computers so they can access and complete training materials anywhere and anytime.
- Accessible Compliance Training: In order to keep a global workforce aligned, compliance training is essential. iTacit’s compliance training is designed to be accessible, mobile-friendly, and easy to complete. It doesn’t matter where an employee is located or what language they speak; they can do it electronically and monitor compliance in real time.
- Customer Support: With iTacit’s knowledge base and 24/7 live support, users can expect fast and responsive support at all times. This exceptional customer support ensures that any questions and technical problems are quickly resolved.
5. How does the software enhance compliance with industry regulations?
iTacit’s mobile workforce management platform ensures and enhances compliance with industry regulations by providing a comprehensive solution for keeping track of, managing, and improving employee compliance.
Here are some of iTacit’s compliance-focused features:
- Compliance Training: iTacit offers compliance training that is tailored to different industries. This ensures that training participants stay up-to-date and are fully trained on compliance requirements. Ensuring compliance to regulations is especially critical for heavily regulated industries like banking and healthcare.
- Mobile Accessibility: The mobile workforce management solution is designed with a mobile-first approach, ensuring employees can complete compliance training and track compliance at any time and on any device. For frontline employees, who may be in faraway places without computers, this is of the utmost importance.
- Compliance Tracking: The compliance tracking capabilities assist companies in ensuring employees completing their training and staying compliant. iTacit offers features like reminders, reporting tools, and alerts to help you easily monitor compliance and identify issues quickly.
- Centralized Knowledge Base: One of iTacit’s mobile workforce management software key features is a centralized knowledge base, allowing easy access to relevant compliance training materials and information. All employees can access the same information and can stay up-to-date on regulatory changes.
- Customizable Training: With iTacit’s mobile workforce management platform, you can custom-tailor the compliance training to fit your organization’s specific needs. You can also keep track of employee progress and set reminders.
- GDPR Compliance: iTacit is designed with GDPR compliance in mind, including setting up secure record keeping, providing audit tools, and secure handling subject access requests by employees.
- Advanced Encryption: The platform uses robust end-to-end encryption protocols to secure data at rest and in transit, ensuring data integrity and security.
- Regular Security Audits: iTacit conducts thorough monitoring and regular security audits. In this way, security flaws can be identified and addressed before they become security threats.
