ENTERPRISE COMMUNICATION PLATFORM

Unify your workplace communication channels

The all-in-one enterprise communication tool to improve two-way internal communications without the challenges of missed emails within a secure, social hub. Enhancing your enterprise communication tools has never been so easy.

What is an enterprise communication platform?

HR workers today require a method for navigating the multitude of available channels for communication. An enterprise communication platform puts the disarray in perspective.

The enterprise communication platform gives employees a centralized hub to communicate and collaborate through a variety of channels, while HR gets the resources it needs to efficiently keep track and manage employee interactions.

Finding the perfect communication platform for your enterprise:

Choose an enterprise communication platform which provides messaging and internal social capabilities. This would allow easy-making and dissemination of company-wide announcements, training opportunities, and even self-assessment surveys.

Importantly, determine how the tool aligns your existing systems, so as to avoid data silos and offer users a seamless experience.

Lastly, determine if you need a tool to only communicate internally or to also communicate with clients and integrate with a project management tool. By considering all these factors, the right communication and collaboration platform can be chosen for an entire organization.

Simplify your communication stack and boost productivity

Juggling enterprise communication tools wastes time and energy. iTacit is a comprehensive all-in-one platform, providing all the functionalities you need from a communication solution without sacrificing ease of use.

Reclaim your employees' attention from cluttered inboxes

Targeted messaging ensures employees receive only what’s relevant to their roles. When important communications stand out, they get the attention they deserve. Upgrade your internal communications with a platform that ensures your message always reaches its intended audience.

Bridge the communication gap between desk and deskless workers

iTacit’s cross-device compatibility empowers your entire workforce, whether desk-bound or on the move. Optimize your hybrid work environment with our versatile enterprise communication platform.

Maximize the impact of critical communications with analytics

Gain valuable insights into employee engagement with content analytics. Ensure the delivery of essential information using read receipts while maintaining compliance with a secure enterprise communication platform.

Accelerate business growth with scalable communication

iTacit’s enterprise communication platform powers your expansion. Its flexible design allows it to effortlessly adapt to your growing team, ensuring communication remains a strength, not an obstacle.

Mitigate security risks, streamline communication

Relying on scattered emails and messages leaves your company data vulnerable. Gain greater control and protect sensitive information with iTacit’s secure, enterprise communication platform.

Ditch the communication chaos, empower your workforce

 

Trade in your patchwork of enterprise communication tools for a unified platform that has it all. iTacit offers robust social, video, intranet, and two-way communication tools designed to enhance the employee experience. Seamlessly onboard, train, and manage processes – all within a secure environment accessible to both remote and on-site teams.

Workplace communication when it matters – like getting a message to the front-line.

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SEGMENTED EMPLOYEE COMMUNICATIONS

Cut through the information overload with targeted communication

Employees are bombarded with messages at work and home. Reach them effectively with iTacit’s tailored communication platform. Target messages precisely by group, location, or job role, ensuring information is relevant and engaging.

Tailor communication systems for specific industries like healthcare, manufacturing, logistics and nonprofit to optimize individual experience.

Form communications groups for projects

Target by job roles

Reach employees with messaging specific to their location or department

Mobile first design

Reach employees where they are with mobile-first design.

Justify an Employee App to Overcome Your Comms Challenges in 2021.

Learn More ->

 

Designed to work with both iOS or Android.

100% cross-platform with a browser-based interface.

DASHBOARD REPORTING

Optimize engagement, ensure compliance with actionable insights

Unlock in-depth, powerful information Discover what resonates with your audience and where engagement thrives with iTacit’s enterprise communication software robust analysis. Use this knowledge to inform what performs well and what doesn’t and employees’ engagement based on posts published and their interactivity, broken down by topic, performance, role, team, or other identity.

Uncover the topics that get people talking, or learn how to segment your approach to suit distinct needs. By keeping an eye on these and other engagement metrics as they change over time, you can continually fine-tune your communication strategy to guarantee that not only is your message getting to your employees.

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Safeguard your company's knowledge and communications

Relying on scattered emails and vulnerable social media channels puts sensitive company information at risk. iTacit’s enterprise communication platform offers robust security, protecting your knowledge base while ensuring accessibility to authorized users.

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Your communication platform, built for growth

iTacit’s cloud-based solution is designed to evolve alongside your business. Whether serving 100 or 100,000 employees, our enterprise communication platform maintains optimal performance. Easily add users and capabilities as your workforce expands.

Take a tour of our modular platform →

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Experience seamless onboarding and exceptional support

We don’t just offer enterprise communication software, we offer partnership. Our dedicated team guarantees a smooth setup within 2 weeks, minimizing any disruption. Our commitment to your success is reflected in our 82% adoption rate after the first year.

Read more in our customer stories →

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Give your front-line the enterprise communication tools they need:

The right enterprise communication platform for the workplace gives your team the tools they need to collaborate at their fingertips. Help your team remain organized, engaged, and in the know with iTacit.

FAQ:

Is iTacit’s enterprise communication software compatible across various platforms and devices (Windows, macOS, iOS, Android)?

Absolutely! iTacit’s enterprise communication software is designed to ensure seamless collaboration regardless of your preferred device or operating system. Here’s how we ensure cross-platform compatibility:

  • Desktop Applications: We offer dedicated applications for both Windows and macOS, providing a fully optimized experience tailored to your desktop environment.
  • Mobile Apps: Our native iOS and Android apps allow you to stay connected, access crucial information, and communicate with colleagues even when you’re on the go.
  • Web-Based Interface: For maximum flexibility, you can access the core features of our communication platform directly from your web browser, ensuring compatibility with virtually any internet-connected device.

With this cross-platform support, you can ensure a consistent and productive communication experience across the entire organization.

What security features does your enterprise communication software offer to protect our communications and data?

Here’s how iTacit’s enterprise communication platform safeguards your communications and data:

  • Encryption: Data is encrypted both in transit (when being transferred) and at rest (when stored on servers or devices). This renders your information unreadable by unauthorized individuals even if intercepted. We employ robust encryption algorithms like AES 256.
  • Access Controls: Granular access controls allow you to precisely define who can access specific data. Each user will have unique login credentials, and their access is role-based, determined by their job duties. This follows the principle of least privilege, minimizing the risk of unauthorized access.
  • Audit Trails: We maintain comprehensive audit trails that log all access attempts and modifications to company data. This allows for careful monitoring of user activity and helps identify potential security breaches for investigation.
  • Automatic Log-off: To prevent unauthorized access on unattended devices, our software includes automatic log-off features. This ensures sensitive data isn’t exposed if a user forgets to log out.
  • Data Loss Prevention (DLP): DLP solutions can be integrated to detect and prevent the unauthorized transfer of sensitive enterprise data. This involves monitoring network traffic and endpoints to block attempts to share information outside of approved channels.
  • Regular Security Assessments: We conduct regular security assessments to proactively identify any vulnerabilities within our systems or processes. This allows us to address potential risks and continuously improve our security posture.
  • User Training: All staff members receive comprehensive training on data security best practices. This includes recognizing social engineering tactics like phishing, maintaining strong passwords, and reporting suspicious activity.

Can your enterprise communication software accommodate a growing number of users and increased data volumes without performance issues?

iTacit’s enterprise communication software accommodates a growing number of users and increased data volumes without performance issues:

  • Cloud-Based Architecture: iTacit’s enterprise communication software utilizes a cloud-based infrastructure that leverages the vast resources of cloud providers. This allows you to scale up or down quickly based on demand, handling increased data volume without major infrastructure investments on your end.
  • Distributed Systems: iTacit’s enterprise communication system breaks down functionality into smaller, interconnected components. These components can be deployed across multiple servers, preventing any single server from becoming a bottleneck as data volume increases.
  • Load Balancing: Intelligent load balancing distributes incoming traffic and data processing across multiple servers. This ensures that resources are used efficiently and no single point in the system is overwhelmed.
  • Caching: Caching stores frequently accessed data in easily accessible locations (like RAM). This reduces the strain on databases and improves response times, even under heavy loads.
  • Database Optimization: Properly designed and indexed databases are crucial for maintaining performance as data volumes grow. iTacit’s enterprise communication platform leverages database technologies optimized for large-scale data handling that are frequently employed.

What are the key communication features (like chat, video conferencing, and file sharing) of your enterprise communication software?

iTacit’s enterprise communication software offers the following communication features:

  • Instant Messaging (Chat): Real-time text-based communication for one-on-one conversations and group chats.
  • Video Conferencing: Enables face-to-face meetings, presentations, and training sessions, often with screen-sharing capabilities.
  • Audio Conferencing: Traditional voice-only conferencing for group calls.
  • File Sharing: Securely share documents, images, videos, and other files within the platform.
  • Presence Indicators: Shows colleagues’ availability status (online, away, busy, etc.).

iTacit’s enterprise communication solution also offers the following collaboration features: 

  • Team Workspaces/Channels: Dedicated areas for teams or projects to organize communication, files, and tasks.
  • Co-Editing: Allow multiple users to edit documents in real-time simultaneously.
  • Task Management: Track tasks, assign responsibilities, and set deadlines within the communication platform.
  • Whiteboarding: Virtual whiteboards for brainstorming and visual collaboration.
  • Screen Sharing: Collaborate in real-time by sharing your screen with others.
  • Remote Desktop Control: Allow for troubleshooting and support.
  • Digital Signage: Broadcast company-wide announcements or important information on screens.

How does your enterprise communication software comply with industry standards and regulations (like GDPR or HIPAA)?

To comply with relevant industry standards and regulations like GDPR and HIPAA, iTacit’s enterprise communication software has implemented robust and holistic security measures, including

  • Encryption: PHI must be encrypted both in transit (when being transferred) and at rest (when stored on servers or devices). This renders the information unreadable by unauthorized individuals even if intercepted.
  • Access Controls: Granular access controls restrict who can access PHI. Each user should have a unique ID and login credentials, and their access should be limited to the specific PHI they need for their job duties.
  • Audit Trails: Comprehensive audit trails log all access attempts and PHI modifications. This enables monitoring of user activity and identification of potential security breaches.
  • Automatic Log-off: Devices and software should have automatic log-off features to prevent unauthorized access if left unattended.
  • Business Associate Agreements (BAAs): When using third-party communication services, healthcare providers must have BAAs in place. These agreements ensure that the vendors adhere to HIPAA regulations to protect PHI.
  • User Training: Regular training for healthcare personnel on HIPAA policies and procedures is crucial. This empowers them to handle PHI securely and identify potential risks.

Adhering to these security measures will allow the enterprise communication software to ensure the integrity, availability, and confidentiality of sensitive user data.