HEALTHCARE COMMUNICATION PLATFORM
Versatile communication for your healthcare team
Improve your healthcare team’s communication with an all-in-one solution. Say goodbye to the chaos of missed emails and embrace a secure, social hub designed specifically for the fast-paced needs of healthcare.
What is a healthcare communication software?
With a plethora of communication channels available, healthcare professionals need tools to optimize their communication and collaboration. Enter healthcare communication software – a tool that allows employees to connect seamlessly across various channels while helping managers stay organized and informed.
Choosing the right communication platform for your healthcare organization:
Finding the perfect healthcare communication platform for your organization is like choosing the right tool for a complex procedure. Prioritize the specific needs of your team – is it rapid coordination for critical care? Secure exchange of detailed patient records? Research platforms that empower staff to connect seamlessly through HIPAA-compliant channels, offering features tailored to your workflow. Invest in a healthcare communication solution that supports on-the-go access and seamless collaboration; it’s a key contributor to both patient outcomes and staff satisfaction.
Streamline healthcare communication, enhance team focus
Don’t let juggling between multiple tools get in the way of managing patient care. iTacit delivers the robust features you need, presented in an easy-to-use app that your team will love.
Eliminate lost or ignored emails
Tired of emails disappearing into the void? Targeted messaging funnels the right information to the right team members. Less spam means critical communications stand out. Experience the difference of a healthcare communication solution designed to get your message across every time.
Connected care: communication for both desk-based and frontline staff
Whether at a desk or on the move, clear communication is vital. iTacit’s healthcare communication platform ensures your message reaches every team member. It’s the ideal communication solution for the dynamic, round-the-clock nature of healthcare work.
Optimize critical communications with data analytics
Analyze employee content engagement to refine important announcements. Leverage read receipts to verify that crucial information has been received. Prioritize a healthcare-specific communication system for guaranteed compliance.
Grow with confidence: communication for sustainable growth
Growing a business demands focus. iTacit’s healthcare communication tools are built to scale, giving you a communication foundation that supports your ambitions, not limits them.
Protect what matters: secure communication for healthcare
Don’t let individual devices become a data security risk. iTacit’s all-in-one healthcare communication platform offers centralized communication channels, giving you the tools to safeguard critical information.
Consolidate your communication: one powerful platform for healthcare
Say goodbye to a fragmented communication landscape with too many apps.
iTacit is an all-in-one, feature-rich platform specifically designed for the unique needs of healthcare teams. Foster engagement with social tools that keep everyone connected. Facilitate efficient onboarding and ongoing training by centralizing resources in one easily accessible location. Empower every team member, regardless of location, with the seamless collaboration tools they need to deliver exceptional patient care.
Workplace communication when it matters – like getting a message to the front-line.
SEGMENTED EMPLOYEE COMMUNICATIONS
Specific targeting by groups, locations or job role
In today’s world of constant information bombardment, targeted healthcare communication is the key to getting your message across loud and clear. With iTacit’s healthcare communication system, you can personalize messages based on employee needs and roles. This ensures your critical announcements and updates reach the right people.
Targeted communication can help you save your staff members’ precious time and energy and empower them to succeed.
They can remain focused on what really matters—providing outstanding patient care while being aware that the information they are receiving is relevant to their particular roles and areas of competence.
Form communications groups for projects
Target by job roles
Reach employees with messaging specific to their location or department
Mobile first design
Reach employees where they are with mobile-first design.
Justify an Employee App to Overcome Your Comms Challenges in 2021.
Learn More ->
Designed to work with both iOS or Android.
100% cross-platform with a browser-based interface.
DASHBOARD REPORTING
Unlock data-driven success: see what drives results
Uncover what content drives engagement with our healthcare communication software’s built-in analytics. Analyze post performance to see what content truly resonates with your team. Identify employee roles that consistently demonstrate high engagement. Leverage these insights to craft impactful communication experiences specifically tailored to their needs and interests.
Ensure compliance across your entire workforce, whether remote or on-site, by utilizing read receipts to track critical message delivery and follow up for confirmation of understanding.
Safeguard your communication: a secure platform for healthcare
Don’t risk your sensitive data with the vulnerabilities of individual devices and social media channels.
iTacit’s healthcare communication platform provides a secure fortress for your confidential data. Protect sensitive company information, patient privacy, and ensure the integrity of your knowledge base. Rest assured that only authorized users can access this valuable resource, safeguarding your intellectual property and upholding compliance with industry regulations.
Communication that grows with you: scalability for healthcare
Don’t let your healthcare communication tools hold you back. iTacit’s cloud-based platform adapts effortlessly as your organization expands. Enjoy consistent performance and seamless functionality, whether your team numbers in the hundreds or thousands.
Take a tour of our modular platform →
Headache-free support, guaranteed
We go beyond customer service – think of us as your onboarding partners. Our dedicated team guarantees a smooth setup within two weeks, minimizing headaches. With our proven track record (82% adoption rate after year one), you’ll see the benefits quickly.
Read more in our customer stories →
Upgrade Your Frontline Experience: Communication That Works
Give your frontline the support they need to thrive. iTacit’s healthcare communication platform streamlines communication workflows, fostering a well-informed, organized, and engaged team dedicated to providing the best in patient care.
Recruitment & Hiring Tools →
APPLICANT TRACKING SOFTWARE
Employee App →
MOBILE EMPLOYEE HUB
Internal Communication Platform →
WORKFORCE COMMUNICATION
Mobile Employee Training →
LMS AND KNOWLEDGE PATHS
Employee Engagement →
EMPLOYEE EXPERIENCE MANAGEMENT
Social Intranet →
DOCUMENT AND RESOURCE LIBRARY
Digital Workplace Solutions →
AUTOMATED FORMS AND WORKFLOW
FAQ:
How does your healthcare communication software comply with regulations such as HIPAA?
The main purpose of HIPAA (Health Insurance Portability and Accountability Act) is to ensure the security, privacy, and integrity of sensitive patient health information (PHI).
With that being said, healthcare communication software seeking to ensure HIPAA compliance must implement robust and holistic security measures, namely:
- Encryption: PHI must be encrypted both in transit (when being transferred) and at rest (when stored on servers or devices). This renders the information unreadable by unauthorized individuals even if intercepted.
- Access Controls: Granular access controls restrict who can access PHI. Each user should have a unique ID and login credentials, and their access should be limited to the specific PHI they need for their job duties.
- Audit Trails: Comprehensive audit trails log all access attempts and PHI modifications. This enables monitoring of user activity and identification of potential security breaches.
- Automatic Log-off: Devices and software should have automatic log-off features to prevent unauthorized access if left unattended.
- Business Associate Agreements (BAAs): When using third-party communication services, healthcare providers must have BAAs in place. These agreements ensure that the vendors adhere to HIPAA regulations to protect PHI.
- User Training: Regular training for healthcare personnel on HIPAA policies and procedures is crucial. This empowers them to handle PHI securely and identify potential risks.
Adhering to these security measures will allow the healthcare communication software to ensure the integrity, availability, and confidentiality of sensitive patient data.
What security measures are in place to protect patient data and ensure privacy?
Beyond the HIPAA compliance measures mentioned earlier, healthcare communication software incorporates a range of security safeguards to shield patient data and uphold privacy:
- Encryption: Data is encrypted both in transit (when being transferred) and at rest (when stored on servers or devices). This renders patient information unreadable by unauthorized individuals even if intercepted. Encryption algorithms like AES 256 are commonly used to secure sensitive data.
- Access Controls: Granular access controls restrict who can access patient data. Each user should have a unique ID and login credentials, and their access should be limited to the specific data they need for their job duties. This principle of least privilege minimizes the risk of unauthorized access.
- Audit Trails: Comprehensive audit trails log all access attempts and modifications to patient data. This enables the monitoring of user activity and the identification of potential security breaches. Audit trails provide a valuable record for forensic analysis in case of security incidents.
- Automatic Log-off: Devices and software should have automatic log-off features to prevent unauthorized access if left unattended. This helps to ensure that patient data is not inadvertently exposed if a user forgets to log out.
- Data Loss Prevention (DLP): DLP solutions can be implemented to detect and prevent the unauthorized transfer of patient data. DLP can monitor network traffic and endpoints for sensitive information and block attempts to share it outside authorized channels.
- Regular Security Assessments: Healthcare organizations should conduct regular security assessments to identify vulnerabilities in their systems and processes. These assessments can help to proactively address security risks and prevent data breaches.
- User Training: It is essential that healthcare staff receive regular training on data security best practices. Employees are more equipped to manage patient data safely and spot possible threats as a result. Topics like phishing scams, password hygiene, and reporting unusual behavior should all be included in the training program.
By implementing a layered security approach that incorporates these measures, healthcare communication software providers can help to ensure the confidentiality, integrity, and availability of sensitive patient data.
Does iTacit’s healthcare communication software support real-time communication and collaboration among healthcare teams?
Yes, iTacit’s healthcare communication software offers real-time communication and collaboration features, including:
- Secure messaging: Enables healthcare providers to exchange patient information, discuss treatment plans, and share critical updates in a timely manner.
- Real-time chat: Allows for quick and efficient communication, especially for non-urgent queries, clarifications, and follow-up questions.
- Video conferencing: Useful for virtual consultations, remote patient monitoring, and specialist consultations.
These real-time collaboration features can improve care coordination, reduce delays, and enhance patient outcomes.
Is iTacit’s healthcare communication software user-friendly for all staff, including those with limited technical skills?
Yes, iTacit’s healthcare communication software is designed to be intuitive and easy to use for all staff members, regardless of their technical expertise.
Here are some features offered by iTacit’s healthcare communication software that make it more user-friendly:
- Simple and intuitive interface: iTacit’s healthcare communication software is easy to navigate with clear menus and icons.
- Minimal training required: Staff can start using the software quickly and easily, with minimal training required.
- Customization options: Users can personalize the iTacit healthcare communication software’s experience to fit their needs and preferences.
- Technical support: iTacits offers reliable and timely technical support to help users with any problems they encounter.
Can iTacit’s healthcare communication software be accessed on various devices such as smartphones, tablets, and desktop computers?
Yet, iTacit’s healthcare communication software can be accessed from any device (smartphones, tablets, desktop computers, etc.), anytime, anywhere to improve engagement and streamline workplace management.
This flexibility can be beneficial for healthcare teams who need to stay connected and access information on the go.