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INTRODUCING AI-POWERED SEARCH
BUILT FOR YOUR FRONTLINE

Give every employee trusted answers, instantly.

Help your team work smarter with AI. iTacit’s AI Assistant puts your company’s policies, SOPs, and training documents at your team’s fingertips—instantly, securely, and without the guesswork.

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Introducing iTacit AI Assistant

Employees simply type a question and get a clear answer—tailored to their role and pulled directly from your organization’s knowledge base. No more digging through manuals or chasing down supervisors for info.

Frontline employee and hr manager using iTacit new AI feature

87%

Of users say AI Digital Assistant helped answer their question easier than before.

4.5 hours

A week saved by management teams answering employee inquiries.

93%

Of HR users said they were surprised by what their employees searched.

Give them the right answer, right away

Instant, secure answers pulled from your internal policies, SOPs, and training documents—available anytime, anywhere.

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The right answer to the right person at the right time.

Employees always receive up-to-date answers aligned with current policies, improving accuracy and compliance.

Answer repetitive questions with your own AI search engine - instead of manager time.

Empower frontline staff with self-service AI-driven answers, freeing up your HR and operations teams for strategic tasks.

Sources ONLY from material your employees already have access to.

Fast answers, backed by security. The AI pulls only from your company’s verified content and shows what’s relevant to each role—eliminating outdated info, guesswork, and compliance risks.

AI Digital Assistant delivers trusted answers delivered in seconds.

Frontline staff get immediate, role-specific answers through AI-powered search. What’s more, AI Digital Assistant only searches material employees already have access to.

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AI-POWERED SEARCH FOR YOUR FRONTLINE

Instant, role-specific advice.

By giving employees the answers they need, when they need them, your HR and Ops teams spend less time repeating information and more time focusing on strategy. The result? A more informed, empowered workforce—and more efficient internal teams.

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Turn front-line questions into strategy-shaping insights.

Your AI Insight:

This month, the Washington team has repeatedly asked about logistics issues.

Frequently searched topics

Identify trends and topics so you can create further training resources.

Teams or locations with higher support needs

Makes it easy to find SOPs, policies, and how-to guides no matter the location—without calling for help.

Training content that’s unclear Or underused

Bridge the gap between training and real-world action with fast, searchable support.

Compliance areas needing reinforcement

Minimize compliance risk by making the right process just a question away.

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Chat

Ask a question. Its easy as that.

Answers

Frontline staff get immediate, role-specific answers.

Insights

Gain visibility into what your teams are searching for and where they need support.

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AI-POWERED SEARCH FOR MANAGEMENT INSIGHTS

An Intelligent Sightline to Frontline

The assistant’s built-in dashboards show what employees are asking, helping you identify gaps in training and policy clarity. Spot trends, strengthen your content, and make informed decisions to support your teams.

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AI-powered workforce solutions.

iTacit is a connection for frontline teams and a toolset to empower managers. The software is jam-packed with unexpected value and provides employee-side visibility to solve even the toughest workplace problems.