AI Icon

INTRODUCING AI-POWERED SEARCH:
AN HR ASSISTANT FOR YOUR FRONTLINE

Give every employee trusted answers, instantly.

Help your team work smarter with AI. iTacit’s AI Assistant puts your company’s policies, SOPs, and training documents at everyone’s fingertips—instantly, securely, and without the guesswork.

Every answer is tailored to the user’s role, based only on the documents they’re allowed to access, and delivered in their preferred language.

shannex logo white
nb logo in white

Introducing iTacit AI HR Assistant

Employees simply type a question and get a clear answer—tailored to their role and pulled directly from your organization’s knowledge base. No more digging through manuals or chasing down supervisors for info.

Frontline employee and hr manager using iTacit new AI feature

87%

Of users say AI virtual Assistant helped answer their question easier than before.

4.5 hours

A week saved by management teams answering employee inquiries.

93%

Of HR users said they were surprised by what their employees searched.

Fast answers in any language, pulled directly from your trusted documents.

Instant, secure answers in each employee’s language and for their role, sourced from your approved policies, SOPs, and training materials.

The right answer, in any language, exactly when they need it.

Employees can ask questions conversationally, and the assistant returns accurate, policy-aligned answers in their language — helping teams stay consistent and compliant.

Answer repetitive questions with your own AI search engine - instead of manager time.

Empower frontline staff with self-service AI-driven answers, freeing up your HR and operations teams for strategic tasks.

Sources ONLY from material your employees already have access to.

Fast answers, backed by security. The AI HR assistant pulls only from your company’s verified content and shows what’s relevant to each role—eliminating outdated info, guesswork, and compliance risks.

AI-powered HR assistant delivers trusted answers delivered in seconds.

Frontline staff get immediate, role-specific answers through AI-powered search. What’s more, AI HR assistant only searches material employees already have access to.

AI Icon

AI-POWERED SEARCH FOR YOUR FRONTLINE

When your frontline needs info fast, they shouldn’t have to dig for it.

By giving employees the answers they need, when they need them, your HR and Ops teams spend less time repeating information and more time focusing on strategy. The result? A more informed, empowered workforce—and more efficient internal teams.

 

With the AI Assistant, employees can:

– Ask questions naturally and get clear answers
– Get information in their preferred language
– Access role-specific, permission-based content
– Quickly understand policies, procedures, and training materials
– Rely on accurate, up-to-date information every time

Turn frontline questions into strategy-shaping insights.

Your AI Insight:

This month, the Washington team has repeatedly asked about logistics issues.

Frequently searched topics

Identify trends and topics so you can create further training resources.

Teams or locations with higher support needs

AI HR assistant makes it easy to find SOPs, policies, and how-to guides no matter the location—without calling for help.

Training content that’s unclear Or underused

Bridge the gap between training and real-world action with fast, searchable support.

Compliance areas needing reinforcement

Minimize compliance risk by making the right process just a question away.

Chat

Ask questions naturally, in any language. No special formatting required.

Answers

Frontline staff get immediate, role-specific answers in any language.

Insights

Gain visibility into what your teams are searching for and where they need support.

AI Icon

AI-POWERED HR ASSISTANT FOR MANAGEMENT INSIGHTS

An Intelligent Sightline to Frontline

See what employees need in real time. The AI Assistant Dashboard highlights top questions, content gaps, and adoption trends—giving HR and Ops the insight to improve documents, refine training, and better support frontline teams.

UI Mockup of the iTacit AI Assistant
Can the AI Assistant help onboard new employees or explain HR policies?

The iTacit AI HR Assistant works like a round-the-clock guide for new employees. Instead of waiting on emails or trying to find someone in HR, they can just ask questions and get answers right away. Whether it’s figuring out how to request time off, understanding dress code rules, or downloading a company handbook, it handles all that smoothly. It’s always available, never tired, and gives consistent info every time. That way, HR team can breathe a little easier and focus on things that actually need a human touch.

 

So new hires get clear, steady support from the start, and HR doesn’t get buried under routine questions. AI HR Assistant just makes everything flow better.

How is the AI HR Assistant integrated into our existing HR or communication systems?

The iTacit AI-powered HR Assistant fits right into the systems your team’s already using. No need to overhaul your setup or install complicated software. If you’re already on the iTacit platform, which covers messaging, training, and task tracking, the AI Virtual Assistant for HR plugs right in. Everything just flows together.

And if your company uses other tools? Still works. The AI HR assistant can be set up to pull info from your internal docs, policy folders, and FAQs. So when someone asks a question, about benefits, onboarding steps, or even where to find a form, it gives a solid, reliable answer that makes sense for your workplace.

Virtual AI Assistant runs quietly in the background, doing the heavy lifting, so your HR team can stay focused on people, not paperwork.

Do we need technical resources to set up or manage the AI assistant?

No tech crew needed. The iTacit AI HR Assistant is built so your HR or ops teams can handle it themselves. It’s got a clean, simple interface where you can upload files, tweak answers, and make updates on the fly. Everything’s set up to be easy, no coding, no puzzling over settings, no waiting on IT.

You don’t have to worry about complicated integrations either. Just plug in your documents, set your preferences, and it’s ready to go. As policies or FAQs change, your team can hop in and make quick edits without jumping through hoops. Keeps things running smooth with barely any upkeep.

Is employee data safe when using the AI Assistant?

Yes, employee data stays protected when using the iTacit HR AI Assistant. The platform uses high-level security measures, the same kind you’d find in major enterprise tools, to lock things down. That means data’s encrypted whether it’s being sent or stored, and only the right people can access it.

There are strict rules in place to stop anyone from poking around where they shouldn’t. Plus, iTacit follows strong privacy policies, so none of that sensitive info gets shared, leaked, or used for anything outside what it’s meant for. It’s all built to keep trust and confidentiality front and center.

Can the AI Assistant pull information from our internal documents and policies?

Yep, you can teach the iTacit AI HR Assistant to “speak your company’s language.” It’s built to pull info straight from your internal files, like handbooks, onboarding docs, policy PDFs, or anything else your team uses. You just upload what you want it to learn, and it does the rest.

That means when employees ask something, they’re not getting vague answers, they’re getting ones based on your actual policies and tone. It helps the AI-powered HR assistant feel like a real part of your team, answering questions the way your HR department would. Always accurate. Always on brand.

Does the AI Assistant use the open internet to answer questions?

No. It only searches your organization’s approved, governed documents—never external sources.

What insights does the dashboard provide?

The AI Assistant Dashboard highlights top searches, content gaps, adoption trends, and usage patterns across departments—helping you refine policies, training, and support.

AI-powered workforce solutions.

iTacit is a connection for frontline teams and a toolset to empower managers. The software is jam-packed with unexpected value and provides employee-side visibility to solve even the toughest workplace problems.