AI DIGITAL ASSISTANT
AI Search That Puts Knowledge At The Frontline’s Fingertips
The knowledge your workers need to make better, more informed decisions is available – it just needs to be found. Using generative AI, iTacit’s Digital Assistant generates instant, easy-to-understand direction from your company policies and standard operating procedures living in iTacit, so workers can make real-time decisions to workplace challenges.
FOR EMPLOYEES
Close The Knowledge Gap On Your Frontline
Accelerate The Learning Of Your Frontline
Use your Digital Assistant to instantly locate any knowledge that lives in your policies and SOPs. Make just-in-time learning a resource for your users.
Make Knowledge Instantly Actionable
Dramatically improve knowledge delivery to the frontline with AI. Knowledge is delivered instantly to workers’ mobile devices for them to make decisions in real-time.
Create A Policy Fluent Frontline
Digital Assistant’s natural grammar capabilities allow users to easily ask for the most deeply buried knowledge, allowing knowledge transfer for all types of frontline workers.
FOR MANAGERS
Effortless Knowledge Delivery for Frontline Teams
Training your employees already takes hundreds of hours. It can be frustrating to then be pulled in to solve frontline problems that arise from gaps in training. Digital Assistant gives your frontline access to what you know, without any setup or implementation on your part, reducing the amount of managerial overhead required to apply knowledge training.
DESIGNED FOR THE FRONTLINE
Purpose-Built
For Daily Frontline Challenges
Your frontline workers make hundreds of unique decisions a day.
A newly-trained worker faced with applying an immediate and critical decision during a shift…
A worker following a procedural task for the first time without managerial oversight…
A new employee wanting to know the company vacation policy but doesn’t know who to ask…
Digital Assistant delivers the knowledge from your policies and SOPs for these workers to do their jobs, sent instantly to their mobile device for easy access.
Webinar Registration: How AI Is Changing Training
FOR YOUR COMPANY
An AI of Your Very Own
100% Secure, Inside Out
All AI outputs are yours alone. Digital Assistant is trained exclusively on the policies and SOPs you upload to iTacit, ensuring no information gets in from other sources.
Built from Your Policies
Digital Assistant doesn’t tell your employees what to do. It pulls answers already present in your policies – no AI-generated assumptions, hallucinations, or external content.
HOW IT WORKS
An AI That Is 100% Safe and Secure, Built For You
Trained On Your Documents
Digital Assistant is an LLM built. It is trained on documentation you have uploaded to iTacit.
Responses You Can Trust
Digital Assistant responses are not original generations. All responses are generated from the language within your own documentation.
Secure From External Sourcing
Digital Assistant only provides the information that exists in your policies and SOPs, there is no risk of outside information getting in from the broader internet.
