
Front-line Support: How to Create a Hub that Combines Digital Workforce Tools with L&D
A digital workforce doesn’t mean your organization needs to lack community. Quite the opposite, in...
Latest News
Why Good Employees Leave: My Perspective on Retention and the Future of Work
A few months ago, I shared my thoughts on the Great Resignation. A lot has changed since then –...
5 Common Challenges Your Front-line Employees Face (And How to Address Them)
Front-line employees keep our society running safely and efficiently. Whether they’re in the...
5 Common Challenges Your Front-line Employees Face (And How to Address Them)
Front-line employees keep our society running safely and efficiently. Whether they’re in the healthcare field, sanitation, transport, or manufacturing, these essential workers are the unsung heroes who work long hours, often on their feet all day, to provide citizens...
Front-line Support: How to Create a Hub that Combines Digital Workforce Tools with L&D
A digital workforce doesn’t mean your organization needs to lack community. Quite the opposite, in fact. We all have seen how social media and online meetings have revolutionized our social lives. The same close connections and sense of community are possible in a...
7 Front-line Activities to Include in Your Digital Workforce Development Program
For a digital workforce spread over geographic regions, organizing digital training activities is a great way to get the team together, have some fun, and learn some new skills and insight. Using people-first, strategic workforce development programs that connect with...
Leading by Example: Good Communication Starts at the Top
Workforce communication. It’s the core of our business at iTacit. But it’s not just our product. Communication is a fundamental pillar of our own internal operations. I spend a lot of time and energy on communication. To me, communication brings a company’s values,...
A Snapshot of 2022’s Digital Workforce Transformation Trend
In my role, I am privileged to have daily conversations with leaders from many types of organizations - including some of you reading this. It's impressive (blows my mind sometimes!) to hear the progress being made in digital workforce transformation and improvements...
The Great Resignation Is a Turning Point for (Digital) Workplaces
Remote work is now the norm for many organizations and there are certainly perks - easier hiring (anyone, anywhere), more diverse teams and flexible employee schedules. Is remote work the underlying cause of the great resignation - or does it run deeper in the digital...
Newest Stories

How Does Digital Become Less About Computers and More About People?
We know that with the COVID-19 pandemic came new...

The digital workplace brings us closer together…or does it?
Disconnected, trapped in silos, stuck in a hive...

How an eCommerce LMS Can Scale eCommerce for Online Training Businesses
If you’re a training company, you probably...

iTacit Launches the Front-line Feed, a Content Hub for Workforce Management Professionals
Fredericton, New Brunswick, Canada | Today,...

How an eCommerce LMS Integration Makes the Learning Experience Great
eCommerce isn’t just for Amazon. Having a fully...

How to Write the Best Digital Work Instructions Plus a Free Template
In this second part on...

iTacit Introduces eCommerce to Its Award-Winning LMS
This latest iteration of iTacit opens up an...

Remote Workforce Feedback: Why it’s So Important and 3 Tips
For nearly 30 years, most of us have relied on...

A Guide to Everything About Winning Digital Work Instructions
There are few things more uncomfortable during...
How to Engage Front-Line Employees? 4 Tips to Get Started
Working late, having back-to-back shifts, being unable to attend on-site meetings—being stationed on the front-line can mean any of these things. Right off the bat, that's why you need to prioritize engaging front-line employees. For the people who make up well over...
Best Practices for Front-line and Deskless Employee Communications
Employee communications can be difficult when teams can't always have a computer on hand. Conveniently for me, I'm usually at my desk. If I'm not, I can reach for my phone or just lug my laptop bag around with me. That way, I can at least stay in touch with everyone...
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Curated from comms, HR and operation leaders and delivered to your inbox every week.
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Front-line Support: How to Create a Hub that Combines Digital Workforce Tools with L&D
A digital workforce doesn’t mean your organization needs to lack community. Quite the opposite, in...