Intro to Diversity Equity and Inclusion for Employees
What's included:
Understanding the definitions: Diversity, Equity, Inclusion
Importance of DEI in the workplace
Everyday actions to support an inclusive environment
Case studies on diversity and its impact on innovation and productivity
Diversity Equity and Inclusion for Managers
What's included:
Strategies for building diverse teams
Overcoming unconscious bias in managerial decisions
Implementing equitable practices in team management
Creating an ongoing DEI plan for your team
Intro to Safety in the Workplace
What's included:
Fundamentals of workplace safety
Hazard identification and risk assessment
Emergency preparedness and response
Best practices for safety maintenance
OSHA Compliance Fundamentals
What's included:
Overview of OSHA regulations
Compliance strategies for various industries
Recordkeeping and reporting requirements
Developing a safety program aligned with OSHA standards
HIPAA Compliance Fundamentals
What's included:
HIPAA Privacy Rule and Security Rule
Protected Health Information (PHI) handling
Breach notification procedures
HIPAA compliance requirements
Intro to Safe Food Handling
What's included:
Basic food safety principles
Preventing foodborne illnesses
Safe food handling and storage
Cleaning and sanitizing procedures
Body Mechanic Basics
What's included:
Fundamentals of body alignment and posture
Techniques for safe lifting and moving
Strategies to prevent musculoskeletal injuries
Exercises for strengthening and flexibility
Choking Prevention Strategies
What's included:
Identification of choking hazards in healthcare settings
Steps to reduce the risk of choking in patients
Emergency procedures for choking incidents
Patient education for choking prevention
Delivering Compassionate End of Life Care
What's included:
Understanding the end-of-life care process
Pain management and symptom relief strategies
Navigating ethical dilemmas in end-of-life situations
Communication and emotional support for families
Fall Prevention Fundamentals
What's included:
Risk factors and assessment for potential falls
Strategies to implement fall-prevention measures
Training in the use of assistive devices
Creating a fall-prevention culture in healthcare settings
Fire Safety in Healthcare Settings
What's included:
Fire prevention techniques in healthcare facilities
Emergency response protocols and evacuation procedures
Proper use of fire extinguishers and other firefighting equipment
Regular fire safety checks and drills
First Aid Essentials for Healthcare Providers
What's included:
Fundamental first aid procedures
Responding to common medical emergencies
CPR and AED usage
Building a first aid response team within your facility
Infection Control and Communicable Diseases
What's included:
Best practices for infection control
Recognizing and managing communicable diseases
Isolation precautions and procedures
Outbreak response planning and implementation
Infection Prevention: The Power of Hand Washing
What's included:
Hand hygiene protocols and their effectiveness
The relationship between hand hygiene and infection rates
Hand-washing techniques and practices
Promoting a culture of infection prevention through hand hygiene
Safe Practices for Manual Patient Transfers
What's included:
Techniques for safe manual patient transfers
Use of transfer aids and devices
Assessing patient mobility and transfer needs
Training and practice sessions for skill development
Memory Care Part 1: Understanding Cause & Effect
What's included:
Identifying causes of memory impairment
Understanding the effects on patient behavior and needs
Approaches to care that address specific memory issues
Techniques for creating a supportive environment for memory-impaired patients
Memory Care Part 2: Compassionate Caring Approaches
What's included:
Person-centered care strategies
Communication techniques for memory care
Creating a positive and stimulating environment
Engaging patients in meaningful activities
Nutrition and Hydration in Healthcare
What's included:
Basics of nutrition and the importance of hydration
Assessing patient nutritional needs and risks
Developing and implementing care plans for nutrition and hydration
Monitoring and adjusting nutritional care as patient needs evolve
Preventing Patient Abuse
What's included:
Recognizing and responding to signs of abuse
Legal and ethical considerations in abuse prevention
Reporting procedures and documentation
Creating a zero-tolerance policy towards abuse in healthcare
Key Principles of Assisted Living
What's included:
Overview of assisted living care philosophies
Operational standards and best practices
Strategies to support resident independence and well-being
Regulatory compliance and quality assurance measures
Privacy and Confidentiality in Healthcare
What's included:
Legal frameworks governing patient privacy
Best practices for maintaining confidentiality
Techniques to prevent unauthorized information disclosure
Managing and reporting privacy breaches
Promoting Continence in Healthcare
What's included:
Understanding continence and associated healthcare challenges
Assessment and management of incontinence
Patient education and support strategies
Implementing continence promotion programs in care plans
Prioritizing Resident Safety
What's included:
Risk assessment and safety planning
Accident prevention strategies
Emergency preparedness and response
Promoting a culture of safety in resident care
Understanding Resident's Rights
What's included:
Legal rights of residents in healthcare facilities
Ensuring respect and autonomy for residents
Advocacy and support for residents' rights
Navigating ethical dilemmas in resident care
Understanding the Use and Misuse of Restraints
What's included:
Ethical considerations in the use of restraints
Alternatives to restraints and de-escalation techniques
Legal and regulatory guidelines
Promoting restraint-free care practices
Skin and Wound Care Practices
What's included:
Skin anatomy and the physiology of wound healing
Assessment and management of acute and chronic wounds
Prevention strategies and patient education
Collaborative care approaches for complex wound care
WHMIS for Healthcare: Managing Hazardous Materials
What's included:
WHMIS classification and labeling requirements
Safe handling and storage of hazardous materials
Spill response and waste disposal procedures
WHMIS training requirements for healthcare staff
Intro to Workplace Compliance
What's included:
The fundamentals of compliance and its importance
Building and managing effective compliance systems
Key compliance areas: anti-corruption, data protection, intellectual property, etc.
Real-world scenarios and the role of a code of conduct
Intro to Ethics in the Workplace
What's included:
Understanding ethics and their application in decision-making
The relationship between ethics, leadership, and corporate culture
Ethics in the context of DE&I and AI
Corporate social responsibility and whistleblowing procedures
Preventing Workplace Harassment
What's included:
Recognizing and addressing various forms of harassment
Standards for professional conduct and the impacts of harassment
Rights, responsibilities, and resources for prevention
Building and maintaining an inclusive work environment
Intro to ESG Frameworks
What's included:
Introduction to ESG and its significance in today's business environment
Detailed ESG frameworks: governance, environmental, social aspects
Best practices and programs for integrating ESG into business models
Updates and trends in the evolving landscape of ESG
iTacit 101: Intro for Employees
What's included:
iTacit Menu Items Overview
Notice Board: Posts & polls overview
Create and manage messages
Navigate within the My Activities page
Library Review: courses, documents, forms, and links
Careers: review, apply, and manage career applications
Need Assistance review
iTacit 101: Intro for Managers
What's included:
iTacit Menu Items Overview
Navigating within the My Activities page
Reviewing and managing employees in My Team
Sending messages to the team members
Assigning activities to the team members
Reviewing Team programs
Reviewing Analytics
Reviewing Need Assistance
Mastering iTacit: System Admin Basics
What's included:
Use of iTacit system and user interface.
Explanation and demonstration of permissions, Business Units, Job Classifications, and Roles.
Business Unit: a grouping of people based on a factor that is applicable to your business (geography, business division, association etc.). Business units may have sub-groupings if necessary.
Job Classification: signifies a job role or a job description (e.g. member of an association, volunteer, registered nurse).
Role: a combination of Business Unit and Job Classification - job classification, business unit (e.g. Sales Consultant, Titusville).
Explanation and review of the Menu components.
Mastering iTacit: System Admin Advanced
What's included:
Creating and managing Business Units.
Creating and managing Job Classifications.
Creating and managing Roles.
Customized branding for business units and sub-units.
Creating load bulk lists of employees in a spreadsheet format or CSV file in the Employees Upload screen.
Setting up Permission Groups and Permission Sets, and using them for granting access to menu items, targeting purposes, group messaging, and more.
Mastering iTacit: Employee Management
What's included:
Creation of a new employee in the Employees screen.
Deactivation, reactivation, and deletion of employees in the Employee Manager screen.
Exporting employee information into an Excel workbook instantly in the Employee Manager screen.
Viewing the status of employee accounts, identifying locked accounts, and assigning new temporary passwords in the System Access screen.
Creating load bulk lists of employees in a spreadsheet format or CSV file in the Employees Upload screen.
Mastering iTacit: Learning Management System
What's included:
Create an iCourse with multiple pages and quizzes.
Upload a packaged/SCORM course.
Set up a Training Catalog item for the iCourse/Packaged course in the Training Catalog Setup interface that contains specific information and instructions on how to complete the course you created, define the outline for the course, add notifications, certificates, and more.
Add and manage Sessions for the Training Catalog Item.
Assign training items to the employee(s) in the Enroll Team Members interface.
Manage training records through the Transcript Manager.
Create, assign and manage the Knowledge Program(s).
Export transcript and knowledge program information to an Excel Spreadsheet to create reports.
Review of Media Library items.
Mastering iTacit: Workforce Communication
What's included:
Creating and managing Posts.
Adding media to Posts.
Creating and managing Polls.
Managing Messages.
Adding Library Documents.
Adding Library links
Obtaining Analytics about the traffic for Posts and Library Items.
Mastering iTacit: Forms & Checklists
What's included:
Review of Library menu tools
Set up the Forms and Checklists configurations to create Library Topics, Standard Responses, Display Values, Notification Recipient Groups, and Form Submission Status Reasons.
Create the Form with multiple sections, multiple questions, and multiple users in the Form Builder.
Set up Form Library Item that contains specific information and instructions on how to complete the form you created, define what the subject of the form is, where the form should be displayed to your employees, the schedule and recurrence of the form, the automatic assignment of the form, notifications, and more.
Assign Form(s) and manage Form submissions in Form Submission Manager.
Review of 3 examples on how to use Forms: Performance Review, Vehicle Maintenance, and Payroll Changes.
Mastering iTacit: Careers
What's included:
Creating and managing Career Categories, Status Reasons, and Candidate Flag Reasons.
Setting up Permissions for career postings.
Creating Career Postings and Career Posting Templates.
Creating Automated Notifications for career postings.
Reviewing and editing career postings in the Career Posting Manager.
Reviewing and managing all existing internal and external candidates.
Viewing Candidate Responses.
Changing candidate's job application status.
Transitioning a Candidate to an Employee.
Exporting Candidate Details into Excel workbook.
Mastering iTacit: Recruitment Requests
What's included:
Configuring Posting and Job Types, Language Requirements, Vacancy and Status Reasons, and Position Profiles.
Creating and managing Recruitment Requests.
Creating Recruitment Request Activities.
Creating a Career Posting from a Recruitment Request.
Viewing a Career Posting in iTacit 2.0.
Mastering iTacit: Surveys
What's included:
Creating a Survey Questionnaire and Campaign.
Viewing/Printing Survey Results.
Creating Standard Responses and Display Values.
Creating Survey and Survey Campaign Permissions.
Mastering iTacit: eCommerce
What's included:
Setting up eCommerce tools such as Coupon Codes, Tax Rates, Terms & Conditions policy, Payment Gateway, External Site, and more.
Setting up Business Units, Notice Board posts, Training Catalog Items, and Knowledge Programs for e-commerce.
Learning about purchasing process from the Customer's point of view.
Managing eCommerce Transactions via Transactions, Transcript Manager, Knowledge Program Manager, and Employee Manager.