Core Essentials Training

Intro to Diversity Equity and Inclusion for Employees

This course provides employees with the foundational understanding of what diversity, equity, and inclusion mean and why they matter. Engage with content designed to foster respect, empathy, and collaboration among a diverse workforce.

What's included:
Understanding the definitions: Diversity, Equity, Inclusion
Importance of DEI in the workplace
Everyday actions to support an inclusive environment
Case studies on diversity and its impact on innovation and productivity

Diversity Equity and Inclusion for Managers

Get the tools and know-how to cultivate an inclusive environment. This course equips managers with practical strategies to foster equity and recognize the value of a diverse team. Enhance your management skills to lead with inclusivity at the forefront.

What's included:
Strategies for building diverse teams
Overcoming unconscious bias in managerial decisions
Implementing equitable practices in team management
Creating an ongoing DEI plan for your team

Intro to Safety in the Workplace

Prioritize safety and well-being with this introduction to workplace safety. Learn the key principles of creating a safe work environment, identifying hazards, and taking proactive measures to prevent accidents.

What's included:
Fundamentals of workplace safety
Hazard identification and risk assessment
Emergency preparedness and response
Best practices for safety maintenance

OSHA Compliance Fundamentals

Navigate the complexities of OSHA standards and ensure your workplace is compliant. This course provides an overview of Occupational Safety and Health Administration regulations and how to implement them effectively in your workplace.

What's included:
Overview of OSHA regulations
Compliance strategies for various industries
Recordkeeping and reporting requirements
Developing a safety program aligned with OSHA standards

HIPAA Compliance Fundamentals

Secure sensitive information with HIPAA fundamentals. This course covers the essentials of the Health Insurance Portability and Accountability Act, including privacy, security, and breach notification rules that safeguard health information.

What's included:
HIPAA Privacy Rule and Security Rule
Protected Health Information (PHI) handling
Breach notification procedures
HIPAA compliance requirements

Intro to Safe Food Handling

Serve safety with every meal. This course is designed to educate employees on the importance of food safety, contamination prevention, and maintaining health standards across all food service operations.

What's included:
Basic food safety principles
Preventing foodborne illnesses
Safe food handling and storage
Cleaning and sanitizing procedures

Body Mechanic Basics

Get the right knowledge about body mechanics to protect yourself and patients during physical tasks. This course teaches the principles of proper posture and techniques to minimize the risk of injury when moving or lifting.

What's included:
Fundamentals of body alignment and posture
Techniques for safe lifting and moving
Strategies to prevent musculoskeletal injuries
Exercises for strengthening and flexibility

Choking Prevention Strategies

Equip yourself with life-saving skills to prevent choking incidents. This course provides healthcare providers with prevention strategies, early detection signs, and emergency response techniques for choking.

What's included:
Identification of choking hazards in healthcare settings
Steps to reduce the risk of choking in patients
Emergency procedures for choking incidents
Patient education for choking prevention

Delivering Compassionate End of Life Care

Deliver compassionate care at the final stages of life. This course covers the emotional, physical, and ethical considerations for providing support to patients and families during end-of-life care.

What's included:
Understanding the end-of-life care process
Pain management and symptom relief strategies
Navigating ethical dilemmas in end-of-life situations
Communication and emotional support for families

Fall Prevention Fundamentals

Minimize the risk of falls and foster a safe environment with this course. Designed for healthcare providers, you will learn assessment techniques, intervention strategies, and ways to create fall-prevention programs within your facility.

What's included:
Risk factors and assessment for potential falls
Strategies to implement fall-prevention measures
Training in the use of assistive devices
Creating a fall-prevention culture in healthcare settings

Fire Safety in Healthcare Settings

Ensure patient safety and meet regulatory standards with key fire safety practices. This course offers healthcare professionals knowledge on fire prevention, emergency procedures, and the use of firefighting equipment.

What's included:
Fire prevention techniques in healthcare facilities
Emergency response protocols and evacuation procedures
Proper use of fire extinguishers and other firefighting equipment
Regular fire safety checks and drills

First Aid Essentials for Healthcare Providers

Be prepared for any emergency with essential first aid skills tailored for healthcare settings. This course trains staff in recognizing and responding to a range of medical emergencies to provide immediate care.

What's included:
Fundamental first aid procedures
Responding to common medical emergencies
CPR and AED usage
Building a first aid response team within your facility

Infection Control and Communicable Diseases

Control the spread of infections with evidence-based practices. This course dives into the protocols for preventing and controlling communicable diseases within healthcare environments.

What's included:
Best practices for infection control
Recognizing and managing communicable diseases
Isolation precautions and procedures
Outbreak response planning and implementation

Infection Prevention: The Power of Hand Washing

Uncover the critical role of hand hygiene in infection prevention. This course provides healthcare workers with comprehensive hand-washing techniques and the science behind infection control.

What's included:
Hand hygiene protocols and their effectiveness
The relationship between hand hygiene and infection rates
Hand-washing techniques and practices
Promoting a culture of infection prevention through hand hygiene

Safe Practices for Manual Patient Transfers

Learn the safe and effective methods for manual patient transfers. This course offers guidance on transferring techniques that protect both the healthcare provider and the patient.

What's included:
Techniques for safe manual patient transfers
Use of transfer aids and devices
Assessing patient mobility and transfer needs
Training and practice sessions for skill development

Memory Care Part 1: Understanding Cause & Effect

Explore the complexities of memory care with a focus on cause and effect. Gain insights into the causes of memory impairment and the resulting effects on care.

What's included:
Identifying causes of memory impairment
Understanding the effects on patient behavior and needs
Approaches to care that address specific memory issues
Techniques for creating a supportive environment for memory-impaired patients

Memory Care Part 2: Compassionate Caring Approaches

Learn advanced strategies for caring for individuals with memory impairment. This course emphasizes person-centered approaches that enhance the quality of life for patients.

What's included:
Person-centered care strategies
Communication techniques for memory care
Creating a positive and stimulating environment
Engaging patients in meaningful activities

Nutrition and Hydration in Healthcare

Understand the fundamentals of nutrition and hydration crucial for patient health. This course emphasizes the importance of nutritional care plans and hydration management in healthcare settings.

What's included:
Basics of nutrition and the importance of hydration
Assessing patient nutritional needs and risks
Developing and implementing care plans for nutrition and hydration
Monitoring and adjusting nutritional care as patient needs evolve

Preventing Patient Abuse

Safeguard the dignity and rights of patients, residents and clients with strategies to prevent abuse. Learn to recognize signs of potential abuse, report procedures, and promote a culture of respect and safety.

What's included:
Recognizing and responding to signs of abuse
Legal and ethical considerations in abuse prevention
Reporting procedures and documentation
Creating a zero-tolerance policy towards abuse in healthcare

Key Principles of Assisted Living

This course covers the core principles of assisted living, focusing on resident care, facility operations, and creating an environment that supports independence and quality of life.

What's included:
Overview of assisted living care philosophies
Operational standards and best practices
Strategies to support resident independence and well-being
Regulatory compliance and quality assurance measures

Privacy and Confidentiality in Healthcare

Ensure the privacy and confidentiality of patient information with this critical training. Healthcare professionals will understand legal requirements, best practices, and the impact of breaches on patient trust.

What's included:
Legal frameworks governing patient privacy
Best practices for maintaining confidentiality
Techniques to prevent unauthorized information disclosure
Managing and reporting privacy breaches

Promoting Continence in Healthcare

Enhance patient dignity and quality of life by understanding continence issues and promoting effective management strategies within healthcare settings.

What's included:
Understanding continence and associated healthcare challenges
Assessment and management of incontinence
Patient education and support strategies
Implementing continence promotion programs in care plans

Prioritizing Resident Safety

Prioritize resident safety with proven strategies to prevent accidents and injuries. This course trains healthcare workers in creating and maintaining a safe living environment for residents.

What's included:
Risk assessment and safety planning
Accident prevention strategies
Emergency preparedness and response
Promoting a culture of safety in resident care

Understanding Resident's Rights

Empower healthcare professionals with the knowledge to support and protect the rights of residents. This course details the legal rights of those in care and the responsibilities of care providers.

What's included:
Legal rights of residents in healthcare facilities
Ensuring respect and autonomy for residents
Advocacy and support for residents' rights
Navigating ethical dilemmas in resident care

Understanding the Use and Misuse of Restraints

Explore the sensitive topic of restraints in healthcare, focusing on ethical use, alternatives, and the goal of restraint-free care environments.

What's included:
Ethical considerations in the use of restraints
Alternatives to restraints and de-escalation techniques
Legal and regulatory guidelines
Promoting restraint-free care practices

Skin and Wound Care Practices

Delve into effective skin and wound care practices, understanding the healing process, and implementing best practices in wound management and prevention.

What's included:
Skin anatomy and the physiology of wound healing
Assessment and management of acute and chronic wounds
Prevention strategies and patient education
Collaborative care approaches for complex wound care

WHMIS for Healthcare: Managing Hazardous Materials

Navigate the Workplace Hazardous Materials Information System (WHMIS) in healthcare, ensuring the safe handling of chemicals and hazardous materials.

What's included:
WHMIS classification and labeling requirements
Safe handling and storage of hazardous materials
Spill response and waste disposal procedures
WHMIS training requirements for healthcare staff

Intro to Workplace Compliance

Unpack the essentials of workplace compliance with an overview of the key topics in workplace compliance including data protection, information security, anti-corruption, conflict of interest, price fixing and more. Learn about creating robust compliance management systems, ensuring data protection, and preventing corruption, among other crucial topics.

What's included:
The fundamentals of compliance and its importance
Building and managing effective compliance systems
Key compliance areas: anti-corruption, data protection, intellectual property, etc.
Real-world scenarios and the role of a code of conduct

Intro to Ethics in the Workplace

Build a better understanding of the moral dimensions of professional life with this course on workplace ethics. Examine ethical theories, decision-making models, and the intersection of ethics with leadership, diversity, equity, inclusion, and emerging technologies.

What's included:
Understanding ethics and their application in decision-making
The relationship between ethics, leadership, and corporate culture
Ethics in the context of DE&I and AI
Corporate social responsibility and whistleblowing procedures

Preventing Workplace Harassment

Get the tools to cultivate a respectful and harassment-free workplace. This essential training covers the definitions, impacts, and prevention of harassment, empowering yourself with the knowledge to foster a culture of inclusivity and respect.

What's included:
Recognizing and addressing various forms of harassment
Standards for professional conduct and the impacts of harassment
Rights, responsibilities, and resources for prevention
Building and maintaining an inclusive work environment

Intro to ESG Frameworks

Discover the impact of environmental, social and governance factors on business and society. This course explains the ESG frameworks and their importance in shaping business strategy, risk management, and corporate responsibility, as well as how to overcome common implementation barriers.

What's included:
Introduction to ESG and its significance in today's business environment
Detailed ESG frameworks: governance, environmental, social aspects
Best practices and programs for integrating ESG into business models
Updates and trends in the evolving landscape of ESG

iTacit 101: Intro for Employees

Discover how iTacit can make your daily tasks easier. This introductory course is your gateway to mastering the iTacit employee app, designed to connect you with colleagues, enrich your skills, and streamline your work experience. It’s your all-in-one platform to stay informed, engaged, and ready for every workday challenge.
What's included:
iTacit Menu Items Overview
Notice Board: Posts & polls overview
Create and manage messages
Navigate within the My Activities page
Library Review: courses, documents, forms, and links
Careers: review, apply, and manage career applications
Need Assistance review

iTacit 101: Intro for Managers

Explore the tools and features in iTacit that are tailored for managers. This introductory course covers everything from navigating iTacit's interface to managing your team effectively. Learn how to send messages, assign activities, and utilize analytics to keep your team engaged and on track.

What's included:
iTacit Menu Items Overview
Navigating within the My Activities page
Reviewing and managing employees in My Team
Sending messages to the team members
Assigning activities to the team members
Reviewing Team programs
Reviewing Analytics
Reviewing Need Assistance

Mastering iTacit: System Admin Basics

Learn how to use the full capabilities of iTacit as a system administrator. This fundamental course covers everything from the basics of navigating the user interface to configuring permissions, business units, job classifications, and roles. Gain the skills needed to tailor iTacit to fit the unique needs of your organization effectively.

What's included:
Use of iTacit system and user interface.
Explanation and demonstration of permissions, Business Units, Job Classifications, and Roles.
Business Unit: a grouping of people based on a factor that is applicable to your business (geography, business division, association etc.). Business units may have sub-groupings if necessary.
Job Classification: signifies a job role or a job description (e.g. member of an association, volunteer, registered nurse).
Role: a combination of Business Unit and Job Classification - job classification, business unit (e.g. Sales Consultant, Titusville).
Explanation and review of the Menu components.

Mastering iTacit: System Admin Advanced

Improve your understanding of iTacit’s advanced features and master your role as system administration. This comprehensive course will guide you through creating and managing business units, job classifications, and roles, along with customizing branding to align with your organizational identity. Learn to effectively manage permissions and utilize bulk upload capabilities to streamline your administrative tasks.

What's included:
Creating and managing Business Units.
Creating and managing Job Classifications.
Creating and managing Roles.
Customized branding for business units and sub-units.
Creating load bulk lists of employees in a spreadsheet format or CSV file in the Employees Upload screen.
Setting up Permission Groups and Permission Sets, and using them for granting access to menu items, targeting purposes, group messaging, and more.

Mastering iTacit: Employee Management

Gain proficiency in managing your team with iTacit’s employee management tools. This course equips you with the know-how to create, update, and manage employee profiles, ensuring that your team's information is always current and accessible. Simplify your HR processes with iTacit's intuitive platform, from onboarding to daily management.

What's included:
Creation of a new employee in the Employees screen.
Deactivation, reactivation, and deletion of employees in the Employee Manager screen.
Exporting employee information into an Excel workbook instantly in the Employee Manager screen.
Viewing the status of employee accounts, identifying locked accounts, and assigning new temporary passwords in the System Access screen.
Creating load bulk lists of employees in a spreadsheet format or CSV file in the Employees Upload screen.

Mastering iTacit: Learning Management System

Become proficient in building, deploying, and managing educational content within iTacit. This course will guide you through creating engaging iCourses with quizzes, uploading SCORM packages, and setting up comprehensive training catalog items. Learn to manage sessions, assign training, and maintain accurate training records to ensure your team's development is both effective and measurable.

What's included:
Create an iCourse with multiple pages and quizzes.
Upload a packaged/SCORM course.
Set up a Training Catalog item for the iCourse/Packaged course in the Training Catalog Setup interface that contains specific information and instructions on how to complete the course you created, define the outline for the course, add notifications, certificates, and more.
Add and manage Sessions for the Training Catalog Item.
Assign training items to the employee(s) in the Enroll Team Members interface.
Manage training records through the Transcript Manager.
Create, assign and manage the Knowledge Program(s).
Export transcript and knowledge program information to an Excel Spreadsheet to create reports.
Review of Media Library items.

Mastering iTacit: Workforce Communication

Master the essentials of iTacit's communication tools to keep your workforce informed and engaged. This course will walk you through creating posts and polls, managing messages, and enriching your library with documents and links, all while giving you insights into your content's reach with powerful analytics.

What's included:
Creating and managing Posts.
Adding media to Posts.
Creating and managing Polls.
Managing Messages.
Adding Library Documents.
Adding Library links
Obtaining Analytics about the traffic for Posts and Library Items.

Mastering iTacit: Forms & Checklists

This course is designed for administrative or content creation users with existing access to the Admin Tools app. Learn how to design, develop, and implement digital forms, form components, and/or digital form workflows. Components of this learning material will be valuable for users who are required to review or process form submissions.

What's included:
Review of Library menu tools
Set up the Forms and Checklists configurations to create Library Topics, Standard Responses, Display Values, Notification Recipient Groups, and Form Submission Status Reasons.
Create the Form with multiple sections, multiple questions, and multiple users in the Form Builder.
Set up Form Library Item that contains specific information and instructions on how to complete the form you created, define what the subject of the form is, where the form should be displayed to your employees, the schedule and recurrence of the form, the automatic assignment of the form, notifications, and more.
Assign Form(s) and manage Form submissions in Form Submission Manager.
Review of 3 examples on how to use Forms: Performance Review, Vehicle Maintenance, and Payroll Changes.

Mastering iTacit: Careers

Optimize your recruitment process using the iTacit Careers module. This course guides users through the creation and management of career postings, candidate tracking, and the transition from candidate to employee within the iTacit platform, ensuring an efficient and organized hiring journey.

What's included:
Creating and managing Career Categories, Status Reasons, and Candidate Flag Reasons.
Setting up Permissions for career postings.
Creating Career Postings and Career Posting Templates.
Creating Automated Notifications for career postings.
Reviewing and editing career postings in the Career Posting Manager.
Reviewing and managing all existing internal and external candidates.
Viewing Candidate Responses.
Changing candidate's job application status.
Transitioning a Candidate to an Employee.
Exporting Candidate Details into Excel workbook.

Mastering iTacit: Recruitment Requests

Enhance your recruitment strategies with iTacit recruitment requests. This course focuses on configuring the foundational elements of your recruitment process within iTacit, including job types, language requirements, and position profiles. Learn to manage recruitment requests efficiently, create and track career postings, and leverage iTacit's tools to optimize your hiring workflow.

What's included:
Configuring Posting and Job Types, Language Requirements, Vacancy and Status Reasons, and Position Profiles.
Creating and managing Recruitment Requests.
Creating Recruitment Request Activities.
Creating a Career Posting from a Recruitment Request.
Viewing a Career Posting in iTacit 2.0.

Mastering iTacit: Surveys

Master the art of survey creation and management within iTacit. This course teaches you how to design survey questionnaires and manage survey campaigns, Gain the skills to create standard responses, set permissions, and interpret results.

What's included:
Creating a Survey Questionnaire and Campaign.
Viewing/Printing Survey Results.
Creating Standard Responses and Display Values.
Creating Survey and Survey Campaign Permissions.

Mastering iTacit: eCommerce

Learn how to realize the full potential of iTacit’s eCommerce capabilities with this in-depth course. Learn to set up and manage all aspects of eCommerce within iTacit, from coupons and tax rates to payment gateways, providing a seamless purchase process for users and robust transaction management for administrators.

What's included:
Setting up eCommerce tools such as Coupon Codes, Tax Rates, Terms & Conditions policy, Payment Gateway, External Site, and more.
Setting up Business Units, Notice Board posts, Training Catalog Items, and Knowledge Programs for e-commerce.
Learning about purchasing process from the Customer's point of view.
Managing eCommerce Transactions via Transactions, Transcript Manager, Knowledge Program Manager, and Employee Manager.

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