Disconnected, trapped in silos, stuck in a hive mind - this type of workplace communication goes against the grain of what energizes today’s employees. I’ve spent a large portion of my career guiding organizations to empower the people who power the enterprise. I’m...

In this second part on digital work instructions, we'll go into detail about how to write the perfect digital work instruction. We'll also share our free work instruction templates to help you on your...

A familiar scenario for all of us is when you’ve set your goals, laid out a plan to hit them, and then just — well, don’t. The reasons for not meeting expectations are usually unpredictable, and sometimes even unavoidable. But when you look into what went wrong, only...

What is a digital workplace transformation? Remote working, digital workplaces, and the continued integration of internet-based workplace software is changing the face of the world of work as we know it. Deskless employees, including frontline and field workers, are...

Employee handbooks have been a staple for organizations for as long as everyone can remember, but they aren't the best method for employee sign-offs. And maybe never were. In theory, employee handbooks give teams, old and new, a way to quickly see what policies,...