So, you’ve got everything in place. A branded employee hub, an intranet library packed with resources and some great lines of communication open and running. But how do you take it to that next step for your social intranet? Step 1: Get the ‘pulse’ to see what your...

Over the past two weeks, my days are minimum 12 hours and a constant cup of lukewarm (in the spirit of transparency, I'll drink it cold) coffee. While your employees are tuned into press conferences, PSAs and expert opinions on social and news channels, those of us in...

When working in Internal Comms for an international travel company, I worked as part of a team to introduce a social media style intranet to the organization. At the time, the project seemed like nothing short of a headache: colleagues weren’t engaging with it, it...

So - you wanna be a communications rockstar? I'm kidding of course. I'm talking about the growing influence that Internal Comms has on the overall business. The fact that, increasingly, leadership teams are waking up to a changing workplace culture and seeing mobile...

It’s not to say that happy customers aren’t key to maintaining a sustainable business, but rather that an engaged and passionate workforce will provide the best service for your clients. Having effective internal communication makes life easier for employees of all...